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Terms of Use

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SERVICE.

These Terms of Use (“Terms”) set forth the legally binding terms and conditions between ProveMD LLC. (“ProveMD”, “we”, “our,” and “us”) and you that govern your use of the website located at www.ProveMD.com, and other websites that link to these Terms (collectively, the “Site”). Certain features of the Site may be subject to additional guidelines, terms, or rules, which will be posted on the Site in connection with such features. All such additional terms, guidelines, and rules are incorporated by reference into these Terms. By accessing or using the site, you are accepting these terms (on behalf of yourself or the entity that you represent), and you represent and warrant that you have the right, authority, and capacity to enter into these terms (on behalf of yourself or the entity that you represent). You may not access or use the site or accept the terms if you are not at least 18 years old. If you do not agree with all the provisions of these Terms, do not access and/or use the Site. ProveMD reserves the right to update the terms at any time without notice to you. Continued use of our Site following any change to the terms indicates your acknowledgement of such changes and agreement to be bound by modified terms and conditions.

1. ACCOUNTS

1.1 ACCOUNT CREATION

In order to use certain features of the Site, you must register for an account (“Account”) and provide certain information about yourself as prompted by the account registration form. You represent and warrant that: (a) all required registration information you submit is current, complete, truthful, and accurate; and (b) you will maintain the accuracy of such information. You may delete your Account at any time, for any reason. ProveMD may suspend or terminate your Account in accordance with Section 9.

1.2 ACCOUNT RESPONSIBILITIES

You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. ProveMD is not liable for any loss that you may incur because of someone else using your password or account, either with or without your knowledge. You may not share your account with anyone else. You agree to immediately notify ProveMD of any unauthorized use or suspected unauthorized use of your Account or any other breach of security. ProveMD cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

2 LICENSE

2.1 PERSONAL USE AND RESPONSIBILITY

Subject to these Terms, you are hereby granted a nonexclusive, nontransferable, revocable, limited license to access and use, part or all of this Site for non-commercial use. You are solely and strictly responsible for the use of the Site and the content of any transmissions using the Site.

2.2 CERTAIN RESTRICTIONS

The rights granted to you in these Terms are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Site, whether in whole or in part, or any content displayed on the Site; (b) you shall not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Site; (c) you shall not access the Site in order to build a similar or competitive website, product, or service; and (d) except as expressly stated herein, no part of the Site may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information of ProveMD without the express written consent of ProveMD. Unless otherwise indicated, any future release, update, or other addition to functionality of the Site shall be subject to these Terms. All copyright and other proprietary notices on the Site (or on any content displayed on the Site) must be retained on all copies thereof.

2.3 MODIFICATION

ProveMD reserves the right, at any time, to modify, suspend, or discontinue the Site (in whole or in part) with 30- day’s notice to you. You agree that ProveMD will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Site or any part thereof.

2.4 NO SUPPORT OR MAINTENANCE

You acknowledge and agree that ProveMD will have no obligation to provide you with any support or maintenance in connection with the Site except that which conforms to keeping the service up and running.

2.5 OWNERSHIP

Excluding any User Content that you may provide (defined in Section 3.1 below), you acknowledge that all the intellectual property rights, including copyrights, patents, trademarks, and trade secrets, in the Site and its content are owned by ProveMD. Neither these Terms nor your access to the Site transfers to you or any third party any rights, title or interest in or to such intellectual property rights, except for the limited access rights expressly set forth in Section 2.1. ProveMD reserve all rights not granted in these Terms. There are no implied licenses granted under these Terms.

3 USER CONTENT

3.1 USER CONTENT

“User Content” means any and all information, data and content that a user uploads, posts, inputs, generates, or submits to, or uses with, the Site. You are solely responsible for your User Content. You assume all risks associated with the use of your User Content, including any reliance on its accuracy, completeness or usefulness by others, or any disclosure of your User Content that personally identifies you or any third party. You hereby represent and warrant that your User Content does not violate our Acceptable Use Policy (defined in Section 3.2) and you are liable for any damages arising from a violation of the Acceptable Use Policy. Your User Content is confidential information and will be treated as such by ProveMD. As such, you may not represent or imply to others that your User Content is in any way provided, sponsored or endorsed by ProveMD. ProveMD is not obligated to backup any User Content, and your User Content may be deleted at any time without prior notice. You are solely responsible for creating and maintaining your own backup copies of your User Content if you desire.

3.2 ACCEPTABLE USE POLICY

The following terms constitute our “Acceptable Use Policy”: a. You agree not to: (i) upload, transmit, or distribute to or through the Site any computer viruses, worms, Trojan horses, time bombs, cancelbots, corrupted files, or any software intended to damage or alter a computer system or data; (ii) send through the Site unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise; (iii) use the Site to harvest, collect, gather or assemble information or data regarding other users, including email addresses, without their consent; (iv) interfere with, disrupt, or create an undue burden on servers or networks connected to the Site, or violate the regulations, policies or procedures of such networks; (v) attempt to gain unauthorized access to the Site (or to other computer systems or networks connected to or used together with the Site), whether through password mining or any other means; (vi) harass or interfere with any other user’s use and enjoyment of the Site; (vii) use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of User Content; or (viii) use software or automated agents or scripts to produce multiple accounts on the Site, or to generate automated searches, requests, or queries to (or to strip, scrape, or mine data from) the Site (provided, however, that we conditionally grant to the operators of public search engines revocable permission to use spiders to copy materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials, subject to the parameters set forth in our robots.txt file). b. User agrees not to excessively use the products and services provided on this site. Excessive use is defined as any activity that would negatively impact customer service, cause significant harm to our business or compromise the integrity of our services. We reserve the right to restrict the scope of any offers of unlimited access if it shows any signs of abuse or exploitation. Furthermore, in cases where excessive usage or exploitation is suspected, we reserve the right to suspend such offered services in whole or in part without prior notice.

4 THIRD-PARTY LINKS & ADS; OTHER USERS

4.1 THIRD-PARTY LINKS & ADS

ProveMD does not represent or warrant the accuracy or reliability of any advice, opinion, statement, or other information displayed or distributed through any Links. You use all Third-Party Links at your own risk, and should apply a suitable level of caution and discretion in doing so. When you click on any of the Third-Party Links, the applicable third party’s terms and policies apply, including the third party’s privacy and data gathering practices. You should make whatever investigation you feel necessary or appropriate before proceeding with any transaction in connection with such Third-Party Links.

4.2 OTHER USERS

Each Site user is solely responsible for any and all of its own User Content. Because we do not control User Content, you acknowledge and agree that we are not responsible for any User Content, whether provided by you or by others. We make no guarantees regarding the accuracy, currency, suitability, or quality of any User Content and ProveMD does not endorse any User Content. Your interactions with other Site users are solely between you and such users. You agree that ProveMD will not be responsible for any loss or damage incurred as the result of any such interactions or your use of any User Content. If there is a dispute between you and any Site user, we are under no obligation to become involved.

5 INDEMNIFICATION

You agree to indemnify and hold ProveMD (and its officers, employees, and agents) harmless, including costs and attorneys’ fees, from any claim or demand made by any third party due to or arising out of (a) your use of the Site, (b) your User Content, (c) your violation of these Terms; or (d) your violation of applicable laws or regulations. ProveMD reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of ProveMD. ProveMD will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

6 RELEASE

You hereby release and forever discharge ProveMD (and our officers, employees, agents, successors, and assigns) from, and hereby waive and relinquish, each and every past, present, and future dispute, claim, controversy, demand, right, obligation, liability, action, and cause of action of every kind and nature (including personal injuries, death, and property damage), that has arisen or arises directly or indirectly out of, or that relates directly or indirectly to, the Site (including any interactions with, or act or omission of, other Site users or any Third-Party Links & Ads). YOU ACKNOWLEDGE THAT YOU ARE FAMILIAR WITH THE PROVISIONS OF SECTION 1542 OF THE CALIFORNIA CIVIL CODE, WHICH PROVIDES AS FOLLOWS: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.” YOU HEREBY EXPRESSLY WAIVE AND RELINQUISH ALL RIGHTS AND BENEFITS UNDER SECTION 1542 OF THE CALIFORNIA CIVIL CODE AND ANY LAW OR LEGAL PRINCIPLE OF SIMILAR EFFECT IN ANY JURISDICTION WITH RESPECT TO THE RELEASES AND/OR DISCHARGES GRANTED HEREIN, INCLUDING BUT NOT LIMITED TO THE RELEASES AND/OR DISCHARGES OF UNKNOWN CLAIMS.

7 DISCLAIMERS

THE SITE, INCLUDING ALL CONTENT, SOFTWARE, PRODUCTS, SERVICES, MATERIALS, AND INFORMATION MADE AVAILABLE ON OR ACCESSED THROUGH THE SITE, IS PROVIDED ON AN “AS-IS” AND “AS AVAILABLE” BASIS, AND, TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROVEMD AND OUR SUPPLIERS EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. NEITHER WE NOR OUR SUPPLIERS MAKE ANY WARRANTY THAT THE SITE, INCLUDING ALL CONTENT, SOFTWARE, PRODUCTS, SERVICES, MATERIALS, AND INFORMATION MADE AVAILABLE ON OR ACCESSED THROUGH THE SITE, WILL MEET YOUR REQUIREMENTS, WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS, OR WILL BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE. IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE SITE, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO NINETY (90) DAYS FROM THE DATE OF FIRST USE.

8 LIMITATION ON LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PROVEMD OR OUR SUPPLIERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS, LOST DATA, COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SITE, INCLUDING ANY CONTENT, SOFTWARE, PRODUCTS, SERVICES, MATERIALS, AND INFORMATION INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE, EVEN IF PROVEMD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ACCESS TO, AND USE OF, THE SITE IS AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR COMPUTER SYSTEM, OR LOSS OF DATA RESULTING THEREFROM. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR CUMULATIVE LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THE SITE, INCLUDING ANY CONTENT, SOFTWARE, PRODUCTS, SERVICES, MATERIALS, AND INFORMATION INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION), WILL AT ALL TIMES BE LIMITED TO A MAXIMUM OF ONE HUNDRED US DOLLARS (100 USD). THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT. YOU AGREE THAT OUR SUPPLIERS WILL HAVE NO LIABILITY OF ANY KIND ARISING FROM OR RELATING TO THE SITE, INCLUDING ANY CONTENT, SOFTWARE, PRODUCTS, SERVICES, MATERIALS, AND INFORMATION INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE.

9 TERM AND TERMINATION

Subject to this Section, these Terms will remain in full force and effect while you use the Site. We may refuse service, remove or edit content, including User Content, or suspend or terminate your rights to use the Site (including your Account) at any time for any reason at our sole discretion, including for any use of the Site in violation of these Terms. Upon termination of your rights under these Terms, your Account and right to access and use the Site will terminate immediately. You understand that any termination of your Account may involve deletion of your User Content associated with your Account from our databases. ProveMD will not have any liability whatsoever to you for any termination of your rights under these Terms, including for termination of your Account or deletion of your User Content. Even after your rights under these Terms are terminated, the following provisions of these Terms will remain in effect: Sections 2.2-2.5, Section 3

10 GOVERNING LAW AND ARBITRATION

10.1 GOVERNING LAW

This agreement and any action related thereto is governed by the Federal Arbitration Act, federal arbitration law, and the laws of the State of Colorado (without regard to conflicts of law principles).

10.2 General Arbitration Process

Any dispute or claim that may arise between the parties relating in any way to or arising out of this agreement, Customer’s use of or access to the Services (Claim), must be resolved exclusively through final and binding arbitration (rather than in court) under the then current commercial rules of the American Arbitration Association. Any judgment on the award rendered by the arbitrator is final and may be entered in any court of competent jurisdiction. The arbitration will be held in Denver County, Colorado.

10.3 Optional Arbitration for Claims Less than $10,000

Notwithstanding the foregoing, for any Claim, where the total amount of the award sought is less than $10,000, the party requesting relief may choose to resolve the dispute in a more cost-effective manner through binding non-appearance-based arbitration. If a party elects arbitration, they must initiate such arbitration through an established alternative dispute resolution (ADR) provider mutually agreed upon by the parties. The ADR provider and the parties must comply with the following rules: (i) the arbitration will be conducted by telephone or online and be solely based on written submissions, the specific manner of which to be chosen by the party initiating the arbitration; (ii) the arbitration will not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties; and (iii) any judgment on the award rendered by the arbitrator is final and may be entered in any court of competent jurisdiction.

10.4 Enforcement

Notwithstanding Sections 10.2 and 10.3, ProveMD may bring an action to enforce its intellectual property or other proprietary rights in any court of competent jurisdiction.

10.5 Equitable Relief

Notwithstanding anything above, ProveMD may seek and obtain injunctive and equitable relief in any court of competent jurisdiction without restriction or required process in this agreement.

10.5 PROHIBITION OF CLASS AND REPRESENTATIVE ACTIONS

EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL PARTY BASIS, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PARTY'S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, CLASS OR REPRESENTATIVE PROCEEDING. IF THIS CLASS ACTION AND REPRESENTATIVE ACTION WAIVER PROVISION IS HELD TO BE UNENFORCEABLE, THEN SECTIONS 10.b AND 10.c SHALL ALSO BE UNENFORCEABLE.

If you have questions, you can contact us at:
ProveMD Legal

4800 Happy Canyon Rd., Ste 220
Denver, CO 80237
Phone: 720-593-6506
Email: [email protected]
This policy was last updated on March 1, 2023

Privacy Policy

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SERVICE.

This privacy policy pertains to your use of the ProveMD website at www.provemd.com and any related services or applications (“Site”). This privacy policy describes how ProveMD, LLC and our affiliates and subsidiaries (“ProveMD”, “we”, “us”, or “our”) collect, use, and disclose information about you or collected from you. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
This Website Privacy Policy does not cover the privacy practices of third parties. Our Site may include links to websites and/or applications operated and maintained by third parties. We have no control over the privacy practices of websites or applications that we do not own and cannot guarantee that such third parties will adhere to the same privacy practices as us. We strongly encourage you to review the privacy policies of those third parties.

What Information We Collect

The types of personal information we obtain about you depends on how you interact with us and our services. When we use the term “personal information,” it means information that identifies, relates to, describes, or can be associated with you. We may collect the following categories and specific types of personal information when you visit the Site:

Basic Identifiers

When you use some features on the Site, such as signing up for a webinar or submitting a request for a product demonstration or pricing, we collect basic identifying information from you, including your full name, business address, email address, phone number, account name, signature, or other similar identifiers.
You may also provide personal information about other individuals, such as their name, email address and phone number. For example, if you choose to use our referral service to tell a friend about our Site, we will ask for your friend’s name and email address to send a one-time email inviting your friend to visit the Site. It is your responsibility to get permission from anyone whose personal information you provide to us. We will only use that personal information for the purpose of completing your request.

Commercial Information

When you use some features of our Site, like submitting a request for a product demonstration, we collect information related to your business, such as your practice specialty and the number of providers at your practice.

User Content

When you communicate with us, we collect information you provide to us, including emails, survey responses, comments, product reviews, testimonials, and other content.

Internet or Other Network Activity

ProveMD may automatically receive and record information on our server logs from your browser, including your internet protocol (“IP”) address, your browsing or search history, and information related to your interactions with our Site, emails, or advertisements.

Device Information and Other Unique Identifiers

We collect data about your device and how you and your device interact with our Site, which may include your internet protocol (“IP”) address, device identifiers, cookies, beacons, pixel tags, browser type, device type, operating system, and regional and language settings.

Usage and Performance Data

We collect data related to the use of our Site. This may include your interactions with our Site, error reports and other data about the performance of our Site. This data helps us to diagnose problems with our Site and to improve various features and solutions for your future use.

Geolocation Data

We may collect information that permits us to determine your location.

Audio and Visual Information

We may record your voice or likeness when you attend a live webinar, online product demonstration, or training session, or when we record customer service calls for quality assurance.

Inferences

We may also draw inferences from any of the information identified above.

How We Collect Information Directly from You

We collect personal information you provide to us, such as when you request a product demonstration, contact us, respond to a survey, or sign up to receive emails, and text messages.

Using Cookies and Other Tracking Technologies

When you use ProveMD, open or click on emails we send you, or interact with our advertisements, we or third parties we work with automatically collect certain information using technologies such as cookies, web beacons, clear GIF, pixels, internet tags, web server logs, and other data collection tools. For more information, please see the Cookies and Other Tracking Technologies section below.

From Social Media Platforms

If you interact with us on social media or use features, such as plugins, widgets, single sign-on, or other tools made available by social media platforms or networks (including Facebook, Twitter, Google, and LinkedIn) in connection with our Sites or mobile application, we collect information that you share with us, or that the social media platforms share with us. For more information about the privacy practices of those social media platforms, please review the privacy policies and settings of the social media platforms and networks that you use.

From Other Sources

We may also obtain information about you from other sources, such as data analytics providers, marketing or advertising service providers, fraud prevention service providers, vendors that provide services on our behalf, or publicly available sources. We also create information based on our analysis of the information we have collected from you.

Cookies and Other Tracking Technologies

The Site uses cookies to recognize your preferences and temporarily store session information on your browser. A cookie is a small text file, which often includes an anonymous unique identifier, that is placed on your computer's hard drive by a webpage server. Cookies contain information that can later be read by a web server in the domain that issued the cookie. We do link the information we store in cookies to personal information you submit while on our Site.
We have cookies on our Site but the data is only collected in the aggregate. We use a third-party tracking service that uses cookies and other tracking technologies to track non-personally identifiable information about visitors to our site in the aggregate. If you do not want the Site to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a website tries to put a cookie in your browser software. You can also manually clear the cookies within your respective browser. If you configure your browser to reject certain cookies, the opt-out may not function properly. If you change browsers or devices, or delete cookies, you may need to opt-out again.

Strictly Necessary Cookies These cookies are necessary for the Site to function and do not store any personally indefinable information. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences or submitting forms. If you reject strictly necessary cookies, you may still use our website, but your ability to use some areas of our Site may be limited.
Performance Cookies These cookies allow us measure and improve the performance of our Site by telling us how visitors interact with our Site, including which pages they visit. All information collected through performance cookies is aggregated and anonymous. If you reject performance cookies, we will not know when you have visited our site and will not be able to monitor Site performance.

Functional Cookies

Targeting Cookies

Web Beacons/Gifs

ProveMD uses software technology called clear gifs or Web beacons to help us better manage content on our Site by informing us what content is effective. These technologies are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web page. In some cases, we tie information gathered by clear gifs to our customers’ personal information; an example would be tracking emails that have been opened by recipients which allows us to measure the effectiveness of our communications and marketing campaigns.

3rd Party Tracking

The use of cookies by any tracking utility company is not covered by our privacy policy. We do not have access or control over these cookies. Tracking utility company may use session ID cookies and/or persistent cookies.

How We Use Information

We use the information we collect for the following purposes:

Providing Services For example, if you request a product demo and sign up for our services, we use the information you provided in your demo request to service and maintain your account, provide customer support, and communicate with you about our services.
Business Operations For our operational purposes and the operational purposes of our service providers and integration partners. This may include short-term, transient use, such as customizing content that we or our service providers display on the Site.
Core Functionality and Improvement We may use information we collect to provide core functionality on and to improve our Site, including for Site analytics.
Security, Safety, and Dispute Resolution We use collected information to protect the security and safety of our Site, including to detect bugs, report errors, and to detect, protect against, and prosecute security incidents and fraudulent or illegal activity.
Communicating With You If you contact us through the Site, we will use personal information you provide to respond to you. We may also use personal information we collect to communicate with you for other purposes, such as sharing updates about our products and services or providing relevant offers from third-party partners.
PMarketing and Promotional Purposes We use personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message or postal mail (such as promotions, and referrals); and to show you advertisements for products and/or services tailored to your interests on social media and other websites.
Referrals If you choose to use our referral service to tell a colleague about our Site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Site. ProveMD stores this information for the sole purpose of sending this one-time email. Your friend may contact us at [email protected] to request that we remove this information from our database.
Analytics and Personalization We use personal information to conduct research and analytics, including to improve our Site; to understand how you interact with our Site, advertisements, and communications with you to determine which of our products or services are the most popular, and to improve our Site, Platform and marketing campaigns; to personalize your experience, to save you time when you use visit our Site, and to customize the marketing and advertising that we show you; to understand how you use our Site; to provide services, to better understand our customers’ needs, and to provide personalized recommendations about our products and services.
Legal Obligations We may provide access to your information, including personally identifiable information, when legally required to do so, including to comply with a court order, to cooperate with police investigations, or in connection with other legal proceedings. Disclosed and Other Purposes. We may also use information for other purposes disclosed to you at the time we collect such information. For example, we obtain specific consent from customers prior to posting customer testimonials, comments and reviews on our Site which may contain personal information.
Disclosed and Other Purposes We may also use information for other purposes disclosed to you at the time we collect such information. For example, we obtain specific consent from customers prior to posting customer testimonials, comments and reviews on our Site which may contain personal information.

How We Share Your Information

In addition to the specific situations discussed elsewhere in this privacy policy, we disclose personal information in the following circumstances:

Corporate Affiliates We may share personal information with our corporate affiliates, including our parent company, sister companies and subsidiaries. Such corporate affiliates process personal information on our behalf as our service provider, where necessary to provide a product or service that you have requested, or in other circumstances with your consent or as permitted or required by law.
Legal Disclosures ProveMD may be required to disclose personal information or protected health information under special circumstances, such as to comply with subpoenas or when your actions violate the ProveMD Terms of Service. It may be necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of ProveMD's terms of use, or as otherwise required by law.

Business Transfers

Service Providers We use other third parties such as a chat service provider to provide customer service to you, and a credit card processing company to bill you for goods and services, an email service provider to send out emails on our behalf.
Social Media Platforms and Networks Our Site has features such as, plugins, widgets, single sign-on, or and other tools made available by social media platforms or networks (including Facebook, Twitter, Google, and LinkedIn) that may result in information being collected or shared between us and the third party. For example, if you use Facebook’s “Like” feature, Facebook may register the fact that you “liked” a product and may post that information on Facebook. Their use of your information is not governed by this privacy policy.

How We Protect Your Information

The security of your personal information is important to us. Personal information is maintained on our servers and those of our service providers, and may be accessible by authorized employees, representatives, and agents as necessary for the purposes described in this Website Privacy Policy.
While we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we use reasonable and appropriate physical, electronic, and organizational safeguards to protect your personal information, we cannot guarantee its absolute security in all circumstances.

Your Rights

Depending on your country or state of residence, you may be able to exercise the rights described below.

Accessing, Updating, Correcting, and Deleting Your Information

You may have the right to request access to and receive details about or a copy of the personal information we maintain or have processed about you, to update and correct inaccurate information, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. This section describes how to exercise those rights and our process for handling those requests, including our means of verifying your identity. While our contact form is the best way to reach us, you may also email us at [email protected].

Access to and Deletion of Your Personal Information. You can submit a request to access or delete your personal information, or withdraw consent, by submitting a request through our cookie form. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Updates and Corrections to Your Personal Information. You can update your account by logging into your ProveMD account, contacting our support team, or calling us at 1-303-353-1945.
Identity Verification. For security purposes, we may request additional information from you to verify your identity to enable us to process some requests. In such cases, we may contact you by email to verify your request. Depending on your request, we will ask for information such as your name and the email address associated with your ProveMD account.
Promotional Emails. To stop receiving promotional emails, you can click on the “unsubscribe” link at the bottom of any promotional email you receive from us.

California Privacy Rights

If you are a California resident, please see our Supplemental Notice for more information about the personal information we collect about California consumers and the rights afforded to you under the California Consumer Privacy Act.

Changes to This Website Privacy Policy

ProveMD may update this Website Privacy Policy at any time, for any reason, without notice. We encourage you to periodically review this page for the latest information on our privacy practices.
If you have questions, you can contact us at:

ProveMD Privacy
4800 Happy Canyon Rd., Ste 220
Denver, CO 80237
Phone: 303-720-593-6506
Email: [email protected]

This policy was last updated on March 1, 2023